We hope this letter finds you well.
The physicians and staff at Urgent and Family Care have been working diligently to continue the quality care you expect from us. Specifically, we have made telemedicine visits available and structured in-clinic visits to limit exposure.
Local Telemedicine brings a great advantage in the ability to be seen by physicians that you know and trust. It also allows for seamless care when further evaluation is required such as lab or radiologic studies. In addition, if a condition is not resolving, our patients will not have to start over with a new provider in follow up.
If you have symptoms consistent with, or you are concerned about Covid-19, please call (or check in online) for a telemedicine visit. After the telemedicine visit we will arrange to have you drive to our clinic and have a test done in your car without ever having to come into the clinic.
Many patients over the last weeks have preferred in-clinic evaluations. To ensure a safe visit, we have implemented procedures that place patients in exam rooms on entering the clinic. Our staff is using appropriate PPE and hygiene. Visits are efficient, so you can get back to your family as soon as possible.
As always, we are continuously working to improve your experience at our clinic and now through Telemedicine. We always enjoy recommendations on improvement or services that may benefit your family. Please feel free to reach out with any comments or concerns.
Dr. Fischer and Dr. Stokes